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Sealing our customers entrance into the “BENETEAU” world, the Sailing for Pleasure Contract is an important undertaking between BENETEAU, the dealer and the customer. Signed with the dealer at the time of the boat handover, it is then sent to the Boatyard. This document opens the Warranty period and activates the implementation of a customer loyalty programme and after-sales follow-up with the important objective of ensuring complete satisfaction.
In the 9 articles of the Sailing for Pleasure contract,the brand commits itself to the following:
I. Your BENETEAU dealer is a yachting professional at your service.
II. From the time of delivery, customized assistance is provided in getting to know your boat.
III. The continued maintenance of your boat.
IV. Open pricing
V. Meeting service deadlines.
IV. Supplying spare parts.
VII. An extendable customized warranty with your dealer.
VIII. Continuous assistance service.
IX. Full service till the moment you sell your BENETEAU.
Download the Sailing for Pleasure contract, pdf, 37 ko