Notícias

What Makes Beneteau's Dealer Network so Strong?

05-01-2016

Customer satisfaction is paramount at Beneteau. It is at the forefront of absolutely everything we do.

Because it’s all about you.

Customer satisfaction is paramount at Beneteau. It is at the forefront of absolutely everything we do.

For that reason, we’ve enlisted only the most qualified, knowledgeable and exceptional professionals in the marine industry to serve as your local Beneteau dealer.  Dealers aren’t there to simply sell you a boat. They are there to provide you with honest and accurate information to help you make the best, most informed decision.  And, the relationship extends well past the handover. Your dealer will be there every step of your journey to help ensure your boat is well maintained year after year, and your experience one you’d gladly do all over again.

In partnership with the National Marine Manufacturers Association (NMMA), all Beneteau owners are surveyed after one month of ownership, then again after one year in order to gather valuable feedback, which the NMMA shares with us. We use this information to ensure our service and our products are second to none.

You’re family.

You buy a boat because you’re in love with boating. She’s more than your possession; she’s an extension of yourself. We understand this better than anyone. When you buy a Beneteau, you become part of the Beneteau family – a family just as passionate about boating and maximizing leisure time out on the water as you are. 

Your dealer will introduce you to other Beneteau owners and make sure there are plenty of opportunities for you to get to know one another at fun events like the Beneteau Rendezvous and the Beneteau Cup racing series.

Trained to be the best.

Beneteau dealers and their staff are constantly participating in continuing education courses to make certain the network is the best it can be in sales, support and service.

Product training keeps them up-to-date with the latest features and benefits aboard any Beneteau so they can match you with the perfect yacht. Most Beneteau dealers are Certified Professional Yacht Brokers (CPYB) meaning they have received substantive continuing education and training vital to serving our industry with a level of distinction the public deserves and we demand. This not only ensures your new Beneteau is the right boat for you, but that she remains in the best condition possible for years to come.

Today’s yacht is a truly remarkable machine with mechanical and electrical systems that are astounding in their precision and intricacy. That’s why we mandate our dealers and technicians regularly attend Beneteau Academy courses taught by factory engineers and our trusted suppliers to educate them on the latest procedures in commissioning, maintaining and repairing your Beneteau.

Strength in numbers.

When you own a Beneteau, naturally you’re going to want to take her places far away from your homeport. There are 50 dealerships representing the Beneteau brand in the North America alone, and that’s just a small part of a global network, which includes 400 dealerships in 150 countries. It is one of the largest networks of its kind, in addition to one of the longest established dealer networks in the business. And each dealership stands ready to provide the same unmatched service and support to all Beneteau adventurers no matter which of the seven seas they happen to be sailing!

Beneteau and its network of dealers are pleased to welcome you to the Beneteau family when you have found the right boat. Rest reassured you are in good hands!